Roxy Coupons April 2025

Roxy accepts payment via VISA, Mastercard, and American Express Credit Cards. They also accept e-gift cards and payments made via your PayPal account.

Roxy ships within the countries that are available during the checkout process.

Absolutely! Up until the moment your order has been shipped. Their orders are processed and shipped fast, so contact their Customer Service team straight away and they’ll do their best to stop the order from going out. If your order has been sent to you and you need to return it, check out their Easy Returns Policy.

They aim to have all orders received before 3 pm AEST shipped the same day and you will receive email notification confirming when your order ships. For standard free delivery, this means within 3-5 days. More remote areas and NZ orders may take an additional few days to arrive. For fragile, bulky, or heavy items or items shipped to remote locations, shipping prices and times may differ.

In the unlikely event that your purchase is faulty, you can either return it to your nearest Roxy Store or arrange to return it to their Online store via mail by emailing their Customer Service team for a Return Authorisation (RA) Number. Either way, you can get a full refund for your purchase. Just let them know what you’d prefer.

They want to ensure you are completely happy with your purchase and they understand that sometimes it's difficult to choose the right size online, so they're only too happy to offer returns.

Full priced items can be returned within 100 days of purchase, via mail or to any company-owned full price store (returns cannot be processed at the outlet or authorised retailer stores).

Sale items can be returned within 30 days of purchase, via mail only.

For more information on returns please visit their Returns page, email onlinesales@roxyaustralia.com.au or contact them on 1800 090 402 and their friendly service staff will make things right.