Updated 16th April 2025
3 Ratings. Average 4.5 out of 5 stars
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Vitacost accepts VISA, Mastercard, American Express, Discover Card, JCB, UnionPay and PayPal.
Yes, Vitacost ships internationally.
Vitacost follows strict packing processes and utilizes effective materials to ensure your items stay protected on their way to you. Unfortunately, shipping happens and it’s possible that your package might incur damage during shipment. In some rare cases, an item may be defective. If you receive a damaged or defective item in your order, please request a refund or replacement (you can do it online with just a few clicks!) and wait until your request is approved before discarding any damaged boxes, packaging, or products, as Vitacost may request pictures of any damages to help in the processing of your request. Pictures of the damaged product or order in the condition it was received help their packing teams improve. If any additional information is required to process your request, Vitacost will contact you by email.
For missing item:
If your order is missing an item, it may have shipped separately from a different fulfillment center and arrive in a different box at a later date. You can track each package and see which products were shipped in each box.
If all boxes for your order have been delivered and an item listed in the enclosed packing slip is missing from your order, you can request a refund or replacement with just a few clicks at Vitacost Online Service Center.
For incorrect items:
If you received an incorrect item in your order, please contact them. If the product you received is similar to the product pictured online, you may have received an updated version of the product with a new label and/or similar name. Vitacost may request pictures of the product you received to help in the processing of your refund or replacement request.
If your order is placed while logged into your account, there is a limited window of time (about 15 minutes from the time the order was placed) that you will have the option to cancel by visiting the My Account page.
Vitacost accepts your return within 90 days of your purchase.
Email customersupport@vitacost.com
Vitacost has been providing you with various kinds of health and wellness products, including dietary supplements such as vitamins, minerals, herbs or other botanicals and health foods for about 26 years. They sell their products directly through their website to their costumers. They introduced proprietary vitamins and supplements including beauty products and sports nutrition.
Vitacost strives to offer its customers the broadest product selection of healthy living products, while providing superior customer service and timely and accurate delivery. They have been providing you with all your favourites wellness brands at an affordable price.
About Vitacost Homepage
https://www.vitacost.com/
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